Spreadex Casino Terms & Conditions
These Terms and Conditions govern access to and use of Spreadex Casino, including the creation of an account, the use of casino games, payments, promotions and related services. By accessing the website or using any service provided by Spreadex Casino, you confirm that you have read, understood and agreed to these terms.
Please review these terms carefully before registering. If you do not accept any provision, you must not use the website or open an account. Additional rules may apply to particular games, promotions or payment methods and will form part of these terms when presented to you.
Acceptance of Terms
These Terms and Conditions create a binding agreement between you and Spreadex Casino concerning your use of the website and its services. They apply to all visitors, registered customers and persons attempting to access an account.
You are responsible for reading the current version of these terms before using the service. Continued use of Spreadex Casino after an amendment has been published indicates acceptance of the revised wording, subject to any rights that may apply under relevant law.
Eligibility
Spreadex Casino is intended only for individuals aged 18 or over. You must not register or play if you are under the minimum legal age applicable to you, if online gambling is not permitted where you are located, or if you are otherwise restricted from using gambling services.
You must access the website in your own name and for personal entertainment. You are responsible for ensuring that your use of the service complies with the laws and restrictions applicable to your location.
Account Registration
To use certain services, you must create an account with accurate, complete and current information. This may include your full name, date of birth, residential address, contact details and other information reasonably required for account administration.
- You may hold only one personal account unless Spreadex Casino has approved an exception in writing.
- You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
- You must notify Spreadex Casino promptly if you believe that your account has been compromised.
- You may not register an account on behalf of another person or permit another person to use your account.
You remain responsible for activity carried out through your account unless you have reported unauthorised access without undue delay and the circumstances show that you took appropriate precautions.
Verification
Spreadex Casino may request documents or information to confirm your identity, age, address, payment ownership or source of funds. Verification checks may be conducted when you register, before a withdrawal, during account activity or whenever additional information is reasonably necessary.
Documents must be genuine, valid and clearly legible. Failure to provide requested information within a reasonable period may delay transactions, restrict account access or result in account closure. Information submitted for verification must relate to you and must not be altered or misleading.
Deposits
Deposits must be made using a payment method held in your own name or otherwise authorised for your use. Available methods, processing times, minimum amounts and any applicable charges will be displayed on the website or at the point of payment.
- You must check transaction details before confirming a deposit.
- Funds must not be deposited for an unlawful purpose or on behalf of another person.
- Spreadex Casino may decline, reverse or investigate a transaction where it identifies a security, fraud or compliance concern.
- You should contact your payment provider promptly if a payment appears incorrect or unauthorised.
Deposited funds are intended for participation in the services and must not be used to test payment instruments, transfer funds between customers or support prohibited activity.
Withdrawals
Withdrawal requests are subject to successful account verification, completion of any applicable wagering conditions and confirmation that the requested payment method is available. Spreadex Casino may return funds to the original payment method or use another method in your name where appropriate.
You are responsible for providing accurate payment details. Processing times may vary according to the payment method, internal checks and information required to complete the transaction. A withdrawal may be delayed or declined where there is a reasonable concern about identity, payment ownership, fraud, duplicate accounts or a breach of these terms.
Any balance adjustment will be made in accordance with the outcome of the relevant review. Where a transaction is reversed or rejected by a payment provider, you may be asked to provide an alternative method.
Bonuses
Promotional offers are subject to the specific terms displayed with each offer. These terms may set out eligibility requirements, activation steps, minimum deposits, wagering requirements, game contributions, maximum stakes, expiry dates and withdrawal restrictions.
Unless stated otherwise, a promotion is limited to one offer per person, household, device, payment method or other qualifying group. Spreadex Casino may withhold or remove promotional benefits where it reasonably believes that an offer has been abused, claimed in error or used in breach of its conditions.
Bonus funds and associated winnings may be cancelled if the underlying promotion was obtained through inaccurate information, multiple accounts, coordinated play or another prohibited practice.
Acceptable Use
You must use Spreadex Casino honestly, lawfully and in accordance with these terms. The website may be used only through the interfaces and methods made available by Spreadex Casino.
- Provide truthful information and keep your account details updated.
- Use games and payment services for their intended purposes.
- Respect the security and availability of the website.
- Follow game rules, promotional conditions and reasonable instructions provided by Spreadex Casino.
You must not interfere with the operation of the website, attempt to bypass security controls or use technical tools that provide an unfair advantage.
Prohibited Activities
The following activities are prohibited:
- Fraud, money laundering, payment abuse or other unlawful conduct.
- Using an account belonging to another person or allowing another person to use yours.
- Opening or operating multiple accounts without prior approval.
- Using bots, automated systems, scraping tools, malicious software or other unauthorised technology.
- Exploiting errors, defects, pricing mistakes or game malfunctions.
- Colluding with other customers or attempting to manipulate game outcomes.
- Using stolen, falsified or unauthorised payment details.
- Attempting to evade account restrictions, identity checks or responsible gambling measures.
If prohibited activity is suspected, Spreadex Casino may investigate, restrict access, cancel affected transactions or take other action permitted by these terms.
Intellectual Property
Website content, branding, text, graphics, software, game interfaces and other materials made available through Spreadex Casino are protected by applicable intellectual property rights. You receive a limited, personal and non-transferable permission to access the website for its intended purpose.
You must not copy, reproduce, modify, publish, distribute, reverse engineer, commercially exploit or create derivative works from any part of the service without prior written permission. This permission ends automatically if your account is closed or your access is withdrawn.
Limitation of Liability
Spreadex Casino aims to provide a reliable service but does not guarantee that the website, games or payment facilities will always be available, uninterrupted, secure or free from errors. Access may be affected by maintenance, technical faults, communications networks, third-party providers or circumstances outside reasonable control.
You are responsible for the equipment, software, internet connection and security arrangements used to access the service. To the extent permitted by applicable law, Spreadex Casino is not responsible for losses resulting from your failure to protect account credentials, inaccurate information, unauthorised access caused by your actions or use of an unsupported environment.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
Account Suspension
Spreadex Casino may suspend, restrict or close an account where it identifies a breach of these terms, security concern, verification issue, suspected prohibited activity, payment problem or other reason requiring review.
During a review, access to games, deposits, bonuses or withdrawals may be limited. You must cooperate with reasonable requests for information. Any remaining balance will be handled after relevant checks are completed, subject to applicable law, transaction reversals, promotional adjustments and amounts properly owed.
You may request account closure at any time. Closure does not remove obligations that arose before the closure date.
Privacy
Personal information is handled in accordance with the privacy information provided by Spreadex Casino. Information may be used to create and administer your account, process payments, complete verification, maintain security, prevent misuse and meet applicable operational obligations.
You should ensure that information supplied to Spreadex Casino is accurate and notify the service of material changes. Further details about data use, retention, rights and contact procedures are set out in the applicable privacy notice.
Responsible Gambling
Spreadex Casino supports informed and controlled play. Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set limits that suit your circumstances and only use money you can afford to lose.
- Keep track of the time and money you spend.
- Do not gamble when you are distressed, intoxicated or under pressure.
- Do not chase losses or borrow money to gamble.
- Use available deposit, loss, session or account restriction tools where offered.
- Contact support if you need help understanding safer gambling options.
If gambling is becoming difficult to control, stop playing and seek independent professional assistance. Spreadex Casino may apply account restrictions where necessary to support customer safety or comply with a responsible gambling request.
Amendments
Spreadex Casino may update these terms to reflect changes to the service, promotions, security arrangements, payment processes or applicable requirements. The latest version will be made available on the website, together with its effective date where appropriate.
Changes will not normally affect transactions already completed unless correction or adjustment is required. If you do not agree with an update, you must stop using the service and may request account closure in accordance with the relevant procedure.
Contact Information
For questions about these terms, account access, payments or responsible gambling options, contact Spreadex Casino through the support channel provided on the website. The customer support email address is [email protected].
When contacting support, provide sufficient information for your request to be identified, but do not send passwords or full payment credentials. Spreadex Casino may request additional information to confirm that it is communicating with the account holder.
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