Spreadex Casino Terms & Conditions
These Terms and Conditions govern access to and use of Spreadex Casino, including the website, casino games, account services, promotions and related features available to customers in the United Kingdom. By creating an account or using the service, you confirm that you have read and understood these terms.
Please review these terms carefully before depositing funds or playing. They should be read together with any promotion-specific rules, privacy information and responsible gambling guidance displayed on the Spreadex Casino website.
Acceptance of Terms
By registering an account, accessing the website or using any casino service, you agree to be bound by these Terms and Conditions. If you do not accept them, you must not use Spreadex Casino.
Additional rules may apply to particular games, payment methods, promotions or features. Where such rules conflict with these terms, the specific rules will normally apply to the relevant activity. You are responsible for checking the current version before using the service.
Eligibility
Spreadex Casino is intended for individuals aged 18 or over. You must not register or play if you are under the minimum legal age applicable to you. Age verification may be completed before an account is activated, before funds are released or at another stage of the customer relationship.
You may use the service only where online gambling is permitted and where Spreadex Casino accepts customers. It is your responsibility to comply with the laws and restrictions applicable to your location. Access may be restricted where the service is unavailable or where participation is not permitted.
Account Registration
You may hold only one personal account unless Spreadex Casino has expressly authorised otherwise. Registration information must be accurate, complete and kept up to date. This may include your full name, date of birth, residential address, contact details and payment information.
Your account is personal to you. You must keep your login credentials confidential and take reasonable steps to prevent unauthorised access. You must notify Spreadex Casino promptly if you believe that your account has been compromised or used by another person.
You may not sell, transfer, share or otherwise allow another person to use your account. Wagers must be placed by you and for your own account. Information supplied during registration must not be misleading or intended to conceal your identity.
Verification
Spreadex Casino may request documents or information to confirm your identity, age, address, source of funds or ownership of a payment method. Requests may be made when you register, before a withdrawal, following changes to account information or whenever additional checks are reasonably required.
Documents must be genuine, current and readable. You must provide them within the requested timeframe. Until verification is completed, access to certain services may be limited and withdrawals may be delayed. If information cannot be satisfactorily verified, Spreadex Casino may refuse a transaction or take action under these terms.
Deposits
Deposits must be made using a payment method registered in your name or otherwise authorised for your use. Spreadex Casino may reject payments that appear to originate from a third party or that create a security, fraud or compliance concern.
You should check all transaction details before confirming a deposit. Funds are intended for genuine participation in casino services and must not be used to facilitate unlawful activity. A deposit may be subject to processing times, limits and checks applied by the selected payment provider.
You remain responsible for any charges imposed by your bank or payment provider. Spreadex Casino may set minimum and maximum deposit amounts and may change those limits. A transaction will generally be credited only after confirmation has been received from the relevant payment service.
Withdrawals
Withdrawal requests may be subject to account verification, payment checks and any applicable playthrough or promotion conditions. Where possible, withdrawals will be returned using an approved method connected with your account. Spreadex Casino may request further information before releasing funds.
You must ensure that the requested withdrawal details are accurate. Processing times can vary according to the method selected, internal checks and the receiving financial institution. Funds may be returned to the original deposit method where this is appropriate or required by the payment provider.
Spreadex Casino may correct an account balance where a technical or administrative error has occurred. If funds are credited to you in error, you must not withdraw or spend them and should notify customer support without delay.
Bonuses
Promotions, bonuses and free spins are available only where you meet the conditions published with the relevant offer. These conditions may cover eligibility, activation, minimum deposits, qualifying games, wagering requirements, maximum permitted winnings, expiry dates and withdrawal restrictions.
Unless the applicable promotion rules state otherwise, only one offer may be used by a customer, household, device, payment method or other connected group. Spreadex Casino may withdraw a promotion or correct a bonus balance where an offer has been used in error, abused or claimed contrary to its published terms.
You should read the full terms of each offer before accepting it. Bonus funds and associated winnings may be forfeited when an offer expires or when the account is closed, where the applicable promotion rules allow this.
Acceptable Use
You must use Spreadex Casino honestly, lawfully and in accordance with these terms. You must provide truthful information, protect your account, use approved payment methods and follow the instructions displayed on the website.
You must not interfere with the operation or security of the service. This includes attempting to bypass technical controls, introducing malicious software, exploiting faults, scraping restricted data or using automated tools without prior written permission.
If you identify an error, vulnerability or irregular game result, you should stop using the affected feature and report the issue. You must not attempt to benefit from a known malfunction.
Prohibited Activities
The following activities are prohibited:
- Using an account that belongs to another person or allowing another person to use yours.
- Providing false, incomplete or misleading registration or verification information.
- Using stolen, unauthorised or third-party payment details.
- Attempting to manipulate games, bonuses, payment systems or promotional processes.
- Using software, devices or methods designed to obtain an unfair advantage.
- Engaging in fraud, money laundering, collusion or any other unlawful conduct.
- Using the service while subject to a restriction that prevents you from gambling.
Where prohibited activity is suspected, Spreadex Casino may restrict access, void affected transactions, withhold funds where justified and take any further action permitted by these terms and applicable rules.
Intellectual Property
Website content, branding, text, graphics, software, game interfaces and other materials made available through Spreadex Casino are owned by or licensed to the relevant rights holder. They are provided for personal, non-commercial use only.
You must not copy, modify, distribute, publish, reverse engineer or commercially exploit any part of the service without permission. Your use of the website does not transfer ownership of any intellectual property to you.
Limitation of Liability
Spreadex Casino will take reasonable steps to provide a secure and reliable service, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, telecommunications failures, device problems, payment delays, software faults or events outside reasonable control.
To the extent permitted by applicable law, Spreadex Casino is not responsible for losses caused by your failure to protect account credentials, incorrect information supplied by you, unauthorised access resulting from your actions or your use of an unsupported device or connection.
Nothing in these terms excludes or limits liability where it would be unlawful to do so. Your statutory rights are not affected by these provisions.
Account Suspension
Spreadex Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, verification cannot be completed, prohibited activity is suspected, a payment is reversed or the service must be protected from risk.
During a review, deposits, withdrawals, bonuses or gameplay may be temporarily unavailable. You may be asked to provide information or documents before access is restored. Any remaining balance will be handled after relevant checks, subject to applicable rights, transaction reversals and the outcome of the review.
If you wish to close your account, you may request closure through customer support. You should withdraw any available balance before requesting closure and should not create a new account to avoid a restriction.
Privacy
Personal information is processed to operate your account, provide gambling services, complete verification, process payments, prevent fraud, meet operational obligations and communicate with you. Information may be shared with service providers or other parties where this is necessary for those purposes and permitted by applicable requirements.
The privacy information available on the Spreadex Casino website explains what information is collected, how it is used, how long it may be retained and the rights or choices available to you. You should read that information before registering.
Responsible Gambling
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Never gamble with money you cannot afford to lose. Spreadex Casino may provide tools such as deposit limits, time reminders, account breaks or self-exclusion options. You should use these tools whenever they may help you stay in control.
If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate professional or recognised support organisation. Requests for self-exclusion or other protective measures should be made promptly. Account restrictions may not be reversible during the selected period.
Amendments
Spreadex Casino may update these Terms and Conditions to reflect changes to the service, promotions, security procedures or applicable requirements. The latest version will be made available on the website, together with its effective date where appropriate.
Changes will apply from the stated effective date. If you continue to use the service after that date, you will be treated as having accepted the updated terms. If you do not agree with a material change, you should stop using the service and contact support about closing your account.
Contact Information
For questions about these Terms and Conditions, account access, verification, payments or responsible gambling tools, contact Spreadex Casino through the customer support channels displayed on the website. You can also contact the support team at [email protected].
When contacting support, provide enough information for your account to be identified, but do not send passwords or complete payment credentials. These terms are intended for customers using Spreadex Casino in the United Kingdom and should be read with any information specific to your account or selected service.
Last updated: